01
Eligibility for Refunds
Refunds are available for our online courses if the request is made within the specified timeframe after purchase.
Our Refund Policy
At Japan Tech Online, we strive to provide a supportive learning environment for seniors. Our refund policy ensures that you can make informed decisions about your courses.
02
Exclusions from Refunds
Please note that certain services, such as personalized learning support, may not be eligible for refunds once accessed.
03
How to Request a Refund
To request a refund, please reach out to our support team with your order details and reason for the request. [email protected]
04
Refund Processing
Once your refund request is approved, processing may take a few business days. We will keep you updated throughout the process.
05
Cancellation Policy
If you wish to cancel your purchase, please contact us promptly. We will guide you through the cancellation process.
Governing Law
Singapore
Consumer Authority
Consumer Protection Authority